FAQs

Duties and Taxes on International orders:
The shipping charges that are incorporated into your bill automatically from our shopping cart, and reflected in your invoice from us, are for the actual shipping of the item into your country only. Please be aware that each country has its own “Import Duty”, “VAT” for all commercial imports. You may want to check with your local FedEx or Customs office to find out just what these charges may be.  We cannot assume any responsibility for import fees and therefore these fees are your own responsibility. Please note: FedEx only makes 3 delivery attempts and in most cases will not leave your package until import fees are paid.  FedEx will contact you for payment prior to delivery or at the time of delivery.

Time in transit for international shipments is normally 5 to 6 business days.

Warning!
Duties and taxes will be charged at the time of delivery. We will not refund your order if you refuse to pay the fees to accept your package from FedEx. If you do not accept your package from FedEx it will not be returned to Bankrobber and may face abandonment.

Thank you for your understanding.